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Inclusive Language Toolkit

Inclusive Language Toolkit

Toolkit collated by Hannah Wilson

What Is Inclusive Language?

Inclusive language is communication that proactively uses words, phrases and expressions that are welcoming. Where possible, inclusive language avoids assumptions that may exclude people. The exclusion may be inadvertent but it has a negative impact on people.

What Is Non-Inclusive Language?

Derogatory language is any words or terms that treat people unfairly, insults or excludes a person or group of persons.

What Is an Example of Inclusive Language?

There is a guide on “Inclusive Language” from Seattle University Graduate Writing Center here which shows the subtle changes we can make to our language to be more consciously inclusive of who we are addressing and referring to.

Read

Why Is Inclusive Language in the Workplace Important?

  • It reinforces diversity and inclusion as core values and central to the company culture
  • It shows that people are thinking about the impact of their language and behavior on others, creating a human-centric workplace that puts people first
  • It sets the stage for implementation of other inclusive practices
  • It actively discourages exclusionary language and conduct

How Can We Consciously Model Inclusive Language?

Ask your students what their pronouns are and follow-up by using the correct ones identified by your students.

Use language that is truly generic e.g. when addressing mixed gender groups: “Hey folks/all/everyone” instead of “Hey guys.” Use spouse/significant other instead of husband/wife (particularly if you do not know someone’s sexual orientation). Referring to the winter/holiday break instead of Christmas Break. Mentioning the house of worship instead of church.

How Can We Challenge Derogatory Language?

It is hard to make changes to language in isolation so we recommend that this done at a team-level, this could be a department, but even better if institution-wide:
  • Decide which terms and phrases are acceptable to you as a staff body
  • Consult with your student body and include your parents/ carers
  • Finalise your decision-making around the language you want to collectively challenge and change
  • Communicate your decision to all stakeholders

The Diverse Educators Inclusive Language Toolkit

We are collating a growing bank of resources to help you become more conscious in the language you use, more confident in the language you challenge and more competent in how to create momentum in this area of cultural and linguistic change. Here are some questions to reflect on:
  • How is language making people feel included/excluded in your setting?
  • What derogatory language are you hearing?
  • How is this derogatory language enforcing harmful stereotypes?
  • How consistently is this derogatory language being challenged?
  • How is this derogatory language impacting the levels of belonging and safety for different groups in your setting?
  • What strategies are currently being used to address the non-inclusive language?
  • Which stakeholder groups are you working with to change the language to make it more inclusive?

Articles

All4Maternity

Inclusive Language

Read

Harvard Business Review

How to Make Your Organization’s Language More Inclusive

Read

LinkedIn

What Is Inclusive Language, and How Do You Use It?

Read

Blogs

Caroline Forsey

Inclusive Language: How To Use and Promote It at Your Organization

Read

Courtney Feiter

An Incomplete Guide to Inclusive Language for Startups and Tech

Read

Diverse Minds

7 Ways Inclusive Language Creates Belonging at Work

Read

Handshake

70 Inclusive Language Principles that Will Make You a More Successful Recruiter

Read

James Handscombe

No More Sir, No More Miss

Read

Judeline Nicholas

The Power of Inclusive Language: Can We Learn How to Use Language Better?

Read

Work Human

4 Steps to More Inclusive Language

Read

Books

Ferguson, Jackie and Bellamy, Roxanne

The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership

Read

Valley, Lingo

Inclusive Language: A Writing Guide on Respecting Diversity: 2

Read

Wertheim, Suzanne

The Inclusive Language Field Guide: 6 Simple Principles for Avoiding Painful Mistakes and Communicating Respectfully

Read

Podcasts

Belonging Transforms

How Inclusive Language Creates Belonging

Listen

Creating Welcoming Environments

Inclusive Language

Listen

Diverse Minds

Why Bother with Inclusive Language?

Listen

I Am a Health Visitor

Inclusive Language: Let’s Be Thoughtful

Listen

Secure the Seat

Using Inclusive Language

Listen

Resources

American Psychological Association

Inclusive Language Guidelines

View

HR Communication Handbook

Using Inclusive Language

View

Milton Keynes College

Inclusive Language Guide

View

Oxfam

Inclusive Language Guide

View

United Nations

Guidelines for Gender-Inclusive Language in English

View

University of Leeds

Inclusive Language Guidance

View

Diversity Council Australia

Inclusive Language: Words at Work Guide

View

TED Talks

Camelia Bui

Inclusive Language

View

Fahad Saeed

The Importance of Using Inclusive Language

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Dr Suzanna Wertheim

The Hidden Power of Inclusive Language

View

Videos

B2B Leadership (with Jackie Ferguson)

How to Integrate Inclusive Language into Your Leadership Role and Organization

View

The Diversity Movement (with Jackie Ferguson)

The Importance of Inclusive Language

View

The Diversity Movement

10 Inclusive Language Blunders and How to Correct Them

View

Google

How to Use Language to Create an Inclusive Culture in Your Organization

View

Personal Politics

Why Inclusive Language Is So Important!

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