Do you feel like you belong at work? Here’s why it’s so important for your health, happiness and productivity.

Dr Nilufar Ahmed portrait

Written by Dr Nilufar Ahmed

Dr Nilufar Ahmed is a multi award winning Chartered Psychologist, Academic, and Accredited Psychotherapist. She works as an academic at the University of Bristol where her research and pedagogy focus on Inclusion and Engagement. Her work is situated in an antiracist and Intersectional framework. She is regularly invited to comment in the media on all things psychology and has delivered training, keynotes, and consultancy services across sectors including HE, business, and Government.

Originally published for The Conversation on May 9th 2024, republished with author’s permission.  

 

We all want to feel like we belong. Psychologists have known this for a long time, describing belonging as a fundamental human need that brings meaning to our lives.

Traditionally, this need was filled by family and community networks. But as society becomes more individualised, with many people moving away from their community and family, the workplace has become an increasingly important source of meaning, connection and friendship.

Many employers know the value of belonging, boasting that their organisation is like a family – a place where everyone is welcome and takes care of each other. But in reality, just being hired isn’t necessarily enough to feel like you belong. Belonging is about feeling accepted and included. This might mean feeling “seen” by your colleagues and manager, and that your work is recognised, rewarded and respected.

Most people want to do meaningful work, and belonging and feeling connected with others is part of this. Meaning in work may come from the job itself – doing something that aligns with our purpose – or from the relationships and roles people create in the workspace. Consider someone who has a (formal or informal) position of offering support to their colleagues. This sense of connection and belonging can make the job feel more meaningful.

Belonging is also good for business. Feeling excluded and lonely can lead people to disengage, negatively affecting their work performance. Surveys have found that over 50% of people who left their jobs did so in search of better belonging, with younger workers more likely to leave.

The exclusion that comes from not belonging can be as painful as physical injury, and feeling isolated can have a range of negative health impacts. In contrast, when employees feel they belong, they are happier and less lonely, leading to greater productivity, fewer sick days and higher profits.

In my role as a psychotherapist, I work with countless people who feel unsupported and alone in the workplace due to direct or indirect discrimination and exclusion. The instinctive response can be to work harder to be accepted and belong – but this can lead to burnout, trying to get the approval that might never come.

The pandemic altered how we think about and engage with work. Some businesses may feel that bringing people back into the office is the answer to building connections and fostering belonging. But the truth is such actions alone could have the opposite effect.

People may withdraw and become less connected in such spaces. Those who prefer working from home may feel unsupported by their workplace if they have to come in to the office to deliver work they can do equally, if not more productively, at home.

On the flip side, for some people, being in the office offers a sense of belonging and connection that can be missing when working from home. Ideally, enabling a balance between the two allows people to benefit from the advantages of both spaces and work in a way that maximises productivity and connection. But it may be some time before employers figure out how to get the balance right.

Finding belonging

Belonging is particularly important to consider as workplaces become more diverse. Workplace discrimination is more likely to be experienced by marginalised groups, and is a major barrier to belonging.

Employees in organisations that are more diverse, particularly in senior leadership positions, are more likely to feel a sense of belonging. Diversity is also related to greater productivity and profitability. But organisations must consider the diversity distribution. While grand statements of inclusion may attract new workers, if the senior leadership team is predominately white and middle class, these statements have little meaning.

For diversity to effectively create belonging, it has to go hand-in-hand with psychological safety. This means that everyone – not just those who share characteristics with the majority or the leaders – feels they have a voice and are listened to. A workplace where people feel nervous about raising concerns, are worried about making mistakes, or feel there is a lack of transparency is one that is lacking in psychological safety.

When people feel unable to bring their authentic selves to work, they may end up performing different identities or codeswitching – adjusting their language – to become more “acceptable” and fit in. These strategies initially help workers create a sense of safety for themselves in the workplace, but can result in exhaustion and burnout.

Creating ways that people can express their authenticity – for example, through employee resource groups such as women’s staff networks – can create a safe space to share with others who have similar experiences in the workplace. For those who are self-employed or work mostly from home, to combat isolation, consider finding online groups or local coworking spaces that mirror the social benefits of a workplace community.

Employees feel more connected with the wider team when their efforts are recognised and rewarded. But this does not have to be through a pay rise or promotion – even an email from a manager can boost someone’s sense of belonging. The more recognition and appreciation for the work we put in, including from our colleagues, the more positive the benefit.

Not everyone has the opportunity to leave workplaces that make them feel unsafe or unhappy. If you are in this position, you can minimise the negative impact by finding connection and belonging outside of work, and reconnecting with people and activities that bring you meaning and joy.


New Official Study Guide for GCSE Set Text Leave Taking by Winsome Pinnock

Samantha Wharton portrait

Written by Samantha Wharton

Samantha is a seasoned educator from East London, with ancestral roots tracing back to the Caribbean nations of Antigua and Guyana. She brings a wealth of academic achievements, including a degree in Communications and Media from Brunel University, a PGCE in English and Drama from the Institute of Education at University College London, and an MA in Black British Literature from Goldsmiths University.

A new official study guide for Leave Taking by Winsome Pinnock, authored by educators Samantha Wharton and Lynette Carr Armstrong, brings a fresh approach to GCSE English literature, enhancing the teaching and learning experience for GCSE English Literature students and teachers.

Samantha Wharton and Lynette Carr Armstrong bring a wealth of expertise from over 50 years of combined experience in education. As co-writers of this study guide, they have meticulously crafted an in-depth exploration of Leave Taking, ensuring that it delves into the nuances of the text with precision and clarity.

But what sets this study guide apart is its academic rigour and its authors’ lived experience and insight. As children of the Windrush generation, Samantha and Lynette possess a profound understanding of the worlds depicted in Pinnock’s play. Their lived experiences and living memories enrich the guide, providing readers with authentic perspectives that resonate with the characters and themes of Leave Taking.

Crucially, Samantha and Lynette had the privilege of consulting with Winsome Pinnock herself during the development of this guide. Pinnock’s invaluable commentary is woven throughout the text, offering readers a rare glimpse into the playwright’s mind and enriching their understanding of her work.

Leave Taking is not just another set text—it is a vital piece of literature amplifying Black voices and sharing insights into the Black British experience. Samantha Wharton and Lynette Carr Armstrong emphasise the importance of showcasing these narratives through Black voices with shared experiences. In a world where the Black experience has been historically erased, texts like Leave Taking must be unpacked and explored with sensitivity and nuance.

This study guide is more than just a pedagogical tool—it is a labour of love, insight, and experience. Samantha has taught Leave Taking at St Angela’s School in London, where staff and students have met it with enthusiasm. The diverse cohort of teachers at St Angela’s have thoroughly enjoyed teaching the text, while the students are excited to see modern characters that reflect their own experiences.

The release of the official study guide for Leave Taking by Winsome Pinnock marks a significant milestone in GCSE English literature. With Samantha Wharton and Lynette Carr Armstrong at the helm, educators and students can embark on a journey of discovery that celebrates Black voices, amplifies lived experiences, and enriches the educational landscape for generations to come.

The duo are committed to supporting teachers in implementing Leave Taking into the classroom. They will offer future training experiences, including workshops and seminars, to provide educators with the tools and insights to effectively teach this text. These training sessions will cover various aspects of the play, including thematic analysis, character studies, and classroom activities. 

To inquire about future training opportunities or to reach Samantha Wharton and Lynette Carr Armstrong for further information on the study guide, educators can contact them via email at samantha.wharton@gmail.com and Lynettedcarr@hotmail.com. They are eager to collaborate with schools and educational institutions to enhance the teaching and learning experience of Leave Taking. They are available to answer any queries or provide additional support as needed.

The study guide has received recognition from Lit In Colour, a prominent platform championing diverse voices in literature. It was endorsed in their latest newsletter and featured in The (incomplete) Lit In Colour list, a curated collection of essential resources for educators looking to include diverse perspectives in teaching. This recognition reinforces the guide’s reputation as a valuable tool for promoting inclusivity and representation in education, making it indispensable for educators passionate about diversity and equity.

The official study guide for Leave Taking by Winsome Pinnock can be found through various channels. It is available on the Nick Hern Books website, the same publisher as the play, ensuring authenticity and reliability. Furthermore, the guide can be purchased on popular online platforms like Amazon!

The study guide and texts are available here: 

https://www.nickhernbooks.co.uk/leave-taking-gcse-study-guide

https://www.nickhernbooks.co.uk/leave-taking-bundle-deal 

https://www.amazon.co.uk/Leave-Taking-GCSE-Student-Guide/dp/1839041366 

Press coverage about the play: 

‘The godmother of Black British playwrights’ – Guardian on Winsome Pinnock

Guardian  ‘Three decades since its debut Winsome Pinnock’s pioneering portrayal of the lives of black Britons feels shockingly contemporary… Pinnock was a pioneer and her piece still hits homethrough its often shocking honesty about the hazards facing black people in Britain’ 

Time Out ‘A devastatingly powerful story of a British-Caribbean family… whyWinsome Pinnock’s play isn’t on the English Literature syllabus is a mystery to me, given its shocking contemporary relevance… this play warms and devastates’ 

Two generations. Three incredible women. Winsome Pinnock’s play Leave Taking is an epic story of what we leave behind in order to find home. It premiered in 1987, and was revived at the Bush Theatre, London, in 2018, in a production directed by the Bush’s Artistic Director, Madani Younis. 


Five reasons why schools should teach Princess & The Hustler at GCSE

Jessica Tacon portrait

Written by Jessica Tacon

Jessica Tacon is second in charge of the English Department at City of London Academy Highgate Hill and is a member of NATE’s (National Association for the Teaching of English) ‘Reviewing Literature’ working group. She created The Right Writing campaign which aims to improve racial diversity in English Education.

In September 2022, AQA launched ‘Spark something’ to inspire and support English teachers to teach their new set texts. To improve the diversity and inclusion of their English Literature GCSE offer, particularly racial diversity and inclusion, AQA introduced a new novel, My Name is Leon by Kit de Waal, as well as a new poetry cluster and two new plays: Leave Taking by Winsome Pinnock and Princess & The Hustler by Chinonyerem Odimba. 

I was lucky enough to be asked by BBC Bitesize to become their lead writer on Princess & The Hustler. This is Odimba’s heart-warming and heart-wrenching story about Princess, a 10-year-old girl, and her family living in Bristol between Christmas 1962 and September 1963. In the play’s opening scene, her father, The Hustler, returns after being away for a long time.  Throughout the plot, Princess dreams of being winner of Weston-super-Mare’s Beauties of the West contest; Odimba says that part of her motivation for writing the play was to allow young Black girls to feel “beautiful” as well as “strong and capable”. The story is set against the backdrop of the Bristol Bus Boycott of 1963. At this time, the Bristol Omnibus Company was upholding a colour bar, which meant that they refused to hire Black or Asian bus drivers or conductors. The people of Bristol protested against this racial discrimination by refusing to ride the buses.

After the initial research stage, BBC Bitesize asked me to write revision-focused content for their website on the text. By this point I was already in love with Princess as well as Odimba’s story of family, struggle, and self-love. Below are five (of many) reasons why I believe schools should absolutely be teaching this text as part of the AQA modern text section of the literature GCSE.

Reason 1: Young people need stories about people like them fighting for what they believe in 

From early in the play, Wendell Junior, Princess’ older brother, is a devoted fighter of the cause of the Bristol Bus Boycott. He attends marches and speaks passionately about the need for change. Young people are the future, and this important aspect of the story can remind them just how much power their voices and actions can have. 

Reason 2: The play communicates important lessons and messages

The play, in very nuanced ways, teaches important lessons that will genuinely help students to understand themselves and to navigate the world around them. One example is the colourism that Princess experiences throughout the book which is often very subtle. There is an instance where her lighter skinned half-sister, Lorna, is invited to a birthday party by a girl at school, but she is not. Odimba does not explicitly point out that this is the reason why Princess is not invited, but the reader is encouraged to infer this through careful hints. This is an important lesson about how prejudice and discrimination are often insidious. However, this in no way means that these instances are any less harmful. This will show students that not all prejudice has to be explicit and obvious to be wrong and painful. 

Reason 3: The historical events are part of England’s history

Princess & The Hustler sheds light on a very important period in England’s history. It absolutely should be taught in a specification which aims to help young people to “appreciate the depth and power of the English literary heritage”. 

Heritage does not happen and is not learnt about in a vacuum; teaching texts about England’s heritage, whether showing aspects of the country in a good or bad light, are an asset to achieving the aforementioned aim. 

Reason 4: The play covers a variety of themes 

I was reluctant for any of these reasons to be about the exam itself. However, of course, it would be somewhat irresponsible to teach texts to students at a GCSE level with no consideration as to how it will help them to succeed in their exams (and, in lots of ways, consequently their future). That said, Princess & The Hustler covers a variety of themes that offer opportunities for students to analyse in detail. Themes like family, love, conflict,  prejudice, and power are all richly peppered and embedded throughout. Diversity has become somewhat of a buzzword. And yet, this play alone offers true diversity in the sense that in such a small story it covers so much. 

Reason 5: Young people need stories about self-love

We are living in a world of social media and, heartbreakingly, growing numbers of mental health issues among teenagers. It seems necessary here to celebrate the fact that at its very core, this is a story about a girl who, against a lot of external barriers, learns to love herself. 

Mavis, Princess’ mum, says to her when she is struggling with her self-image:

“Phyllis James you listen, and you listen good!//Whether your hair long or short. Skin good or bad.//Us…//Us…girls and women with our skin dark as the night, every shade of brown, glowing like fresh-made caramel, or legs spindly like a spiders we are everything that is beautiful on this earth.//And you…you the prettiest of them all because you are my girl”. 

I think we can all agree that this is absolutely beautiful advice for young people to be exposed to.

For more information about the BBC Bitesize revision resource to accompany Princess & The Hustler, please visit www.bbc.co.uk/bitesize


Using stories and voices to combat the narrative of antisemitic hate: opportunities afforded by the Curriculum for Wales.

Jennifer Harding-Richards portrait

Written by Jennifer Harding-Richards

Jennifer is currently on secondment working as RVE and RSE adviser to schools across three local authorities as well as RVE adviser to the SACRE’s in each of the three authorities. She is passionate about education and especially keen on ensuring that social justice and equity are at the heart of all RVE and RSE curriculum planning, development and pedagogy within the Curriculum for Wales. She is the RE Hubs lead for Wales and a member of the steering committee for the Welsh Jewish Heritage Centre. She has previously worked as a freelance educator for the Holocaust Education Trust and has an MA in World Religions.

According to a recent report (ref 1), there were three times the numbers of antisemitic incidents reported across Wales in 2023, compared with 2022. The incidents which included threats, abusive behaviour and assault, represent a rise of 338%.

Wales is the first, and so far, the only home nation to have made the teaching of Black, Asian and Minority Ethnic histories a mandatory element of their curriculum and are committed to being an anti-racist nation by 2030. The anti-racist action plan (ref 2) includes the vision, values, purpose and strategies needed to support this and understandably, education has a large role to play.

The Curriculum for Wales, introduced in 2022, empowers individual schools to craft and cultivate their own unique curriculum. The aim of each school’s curriculum is to nurture students who are:

  • ambitious, capable learners, ready to learn throughout their lives
  • enterprising, creative contributors, ready to play a full part in life and work
  • ethical, informed citizens of Wales and the world
  • healthy, confident individuals, ready to lead fulfilling lives as valued members of society.

As we work towards an anti-racist nation, we are reminded about the power of education. Nelson Mandela’s infamous quote ‘education is the most powerful weapon with which you can change the world’ really resonates with the vision that we have in Wales. We know that far-right philosophies and beliefs are infiltrating mainstream culture, and our children are intoxicated with the images, speeches and behaviour of those that preach such ideologies. As educators, we have the responsibility to counteract such narratives and use our privileged position as curriculum designers and teachers to support our learners to become ethical and informed citizens, able to not only take their place within our diverse society, but to contribute and make positive change.

Wales has a rich, diverse and multi-cultural history. We have a rich legacy of inclusive education as well as a welcoming acceptance for the many diverse cultures and followers of faith that have made Wales their home. The story is told of how some of the first Jews in Wales, arriving in Merthyr Tydfil in the eighteenth century, peered through the windows of some local homes, and on seeing a Bible in every one, decided that this was a place where they could stay and be welcomed.

Using Welsh Jewish stories and voices within our school curricula, whilst obviously not eradicating antisemitism in its entirety, will help develop a generation of young people who are able to humanise and personalise others, avoiding stereotypes and challenge the narrative of the media and those with the loudest voices. We want our children to become ethical and informed citizens, capable of independent thought and able to critically engage with the toxicity of hate that surrounds us on a daily basis.

There are so many Welsh Jewish stories that deserve to be told, individuals who have helped shape our society and made a positive impact on others. Leo Abse, for example, a social reformer, and Labour MP for 30 years. He was influential in the shift in laws and norms towards the acceptance of homosexuality and divorce. We want our pupils to engage with discussion around his ideals and values and how they have changed Wales for the better. His aunt, Lily Tobias, had a multilingual childhood in Ystalyfera which fostered in her a political activism, a sense of social justice and a determination to try and change the world. Her legacy cannot ever be underestimated. Kate Bosse Griffiths, escaped Nazi Germany and along with her husband, became a founding member of ‘Cylch Cadwgan’, an organisation that welcomed and celebrated writers, poets and pacifists. Her own writing focused on her feminist ideals and sense of spirituality. She made a huge difference to those around her.

In working towards an anti-racist Wales, in celebrating and recognising cynefin (ref 3) and using our subsidiarity and autonomy to design our own bespoke curriculum for our learners, we have a real opportunity to use stories and voices to challenge stereotypes, antisemitic tropes and narratives of hate.  

References

‘We’ve not seen this since the Holocaust’: Antisemitism in Wales up by 300% after outbreak of war:

https://www.itv.com/news/wales/2024-03-01/300-rise-in-antisemitism-in-wales-is-unprecedented-since-the-holocaust

Anti-racist Wales Action Plan

https://www.gov.wales/anti-racist-wales-action-plan-contents

‘cynefin’

A Welsh word for which there is no direct translation. It refers to the ideas of habitat and a sense of rootedness, It describes the environment in which one is naturally acclimatised.


Does AI promote Equity, Diversity, and Inclusion?

Caroline Anukem portrait

Written by Caroline Anukem

Caroline Anukem is Equity, Diversity and Inclusion Lead at Beaconsfield High School in the UK. She is a driving force, a change-maker, and a relentless advocate for equity.

As the new term is upon us, it is essential to delve into a topic that has been sparking conversations and debates across various sectors; artificial intelligence (AI). With its rapid advancements and widespread use AI has become both a revolutionary tool and a subject of scrutiny. In this piece I will particularly focus on its potential impact on equity, diversity, and inclusion (EDI).

The Rise of Artificial Intelligence: Can be defined as a “Double-Edged Sword”

In recent years, AI has emerged as a powerful tool that promises to revolutionise industries and transform the way we work and live. From predictive analytics to natural language processing, AI technologies offer unprecedented capabilities to automate tasks, analyse vast amounts of data, and even simulate human-like behaviours. As a result, AI has found applications in diverse fields, from healthcare and finance to marketing and entertainment.

However, in parallel with the transformative potential, AI also raises significant ethical and social concerns. One of the most pressing issues is the perpetuation of biases and inequalities within AI systems. Despite the promise to be objective and impartial, AI algorithms often reflect and amplify the biases present in the data they are trained on. It is important to recognise that artificial intelligence does not account for representation and definitely has its own biases. It is fair to say that most artificial intelligence programmes draw its answers from existing information on the internet which we all know is heavily skewed towards a white, male, privileged voice. What this means is that there are ultimately gaps in how ‘diverse’ or ‘inclusive’, or well-balanced, its conclusions are. The results will ultimately produce discriminatory outcomes, reinforcing existing inequalities and marginalising already underrepresented groups.

The Biases Embedded in AI Systems

The biases embedded in AI systems are evident on several layers and thus pervasive, reflecting the biases inherent in society at large. For example, AI algorithms trained on biased datasets may exhibit racial, gender, or socioeconomic biases, leading to discriminatory outcomes in areas such as hiring, lending, and criminal justice. Similarly, AI-powered recommendation systems may reinforce stereotypes and narrow perspectives by promoting content that aligns with dominant narratives and preferences.

Moreover, the lack of diversity in the development and deployment of AI technologies exacerbates these biases. The underrepresentation of women, people of colour, and other marginalised groups in the tech industry means that AI systems are often designed and implemented without sufficient consideration for diverse perspectives and experiences. As a result, AI technologies may inadvertently exclude or disadvantage certain groups, serving to further perpetuate inequalities and hampering progress towards equity and inclusion.

The Importance of Addressing Bias in AI

Addressing bias in AI is not only a matter of fairness and social justice but also essential for ensuring the effectiveness and reliability of AI systems. Biased AI algorithms can lead to inaccurate predictions, unjust outcomes, and diminished trust in AI technologies, undermining their potential to drive positive change and innovation.

Moreover, the consequences of biased AI extend beyond individual experiences to societal structures and norms. By disseminating stereotypes and reinforcing inequalities, biased AI systems contribute to systemic injustices and sabotage efforts to create a more equitable and inclusive society.

Strategies for Promoting Equity, Diversity, and Inclusion in AI

To mitigate bias in AI and promote equity, diversity, and inclusion, rigorous intentional efforts are needed at every stage of the AI lifecycle, from data collection and algorithm design to deployment and evaluation. 

Some strategies for facilitating and embedding EDI in AI:

Diversifying Datasets: It is essential to ensure that AI training datasets are diverse, representative, inclusive and reflecting a wide range of voices and experiences is essential for reducing bias in AI systems.

Increasing transparency and accountability in AI algorithms can help identify and address biases and ensure that AI systems are fair and equitable. Integrating ethical considerations into AI development processes, such as fairness, accountability, transparency, and privacy (FATP), can help mitigate bias and promote responsible AI innovation.

Inclusive Development Teams: Promoting diversity and inclusion within AI development teams will bring about diverse perspectives to the table and help identify and address biases in AI systems.

Community Engagement: Engaging with stakeholders and communities affected by AI technologies will help ensure that AI systems reflect their needs, values, and aspirations.

Continuous Evaluation and Improvement: Regularly evaluating AI systems for bias and fairness and implementing corrective measures as needed is crucial for promoting equity and inclusion in AI.

As a baseline, implementing some of these strategies and encouraging collaborations across disciplines and sectors, will work towards creating AI technologies that are truly equitable, diverse, and inclusive, and yoke the transformative potential of AI to build a better future for all.

In Conclusion

As we work through the complex intersection of AI and EDI, we cannot downplay the profound implications of biased AI systems and the importance of promoting equity, diversity, and inclusion in AI development and deployment.  During the COVID-19 pandemic, the use of algorithms to determine grades is another example of the pervasive impact of bias in education assessment. By addressing bias in AI and committing to a culture of inclusivity and accountability, it will be possible to harness the full potential of AI to drive positive social change and build a more just and equitable world for generations to come.

What are your thoughts on the intersection of AI and EDI? Share your insights and experiences with. Let’s continue the conversation and work towards a future where AI truly reflects and serves the diversity of human experiences.