Switching on the local talent resource in international schools.

Written by Laura Mitchelson
Laura is a freelancer helping schools in Retention and Engagement. Previous roles include Director of Enrollment and Communications at Dwight School Hanoi, Impact and Innovation Unit Advisor at Qibao Dwight High School, Secondary Language Teacher at Millfield School.
According to the OECD’s Teaching and Learning International Survey (TALIS) 2018, the average annual professional development hours for teachers internationally is around 62 hours per year. Some would argue it should be more, some might debate the value of some of that PD but it’s there.
In other industries like healthcare, retail, finance, banking, IT and telecoms, the average number of hours of professional development received each year is also about 60 hours but there is one difference – in those industries, it doesn’t matter which part of the organisation you are from, you have access to the same amount of professional development – it might depend on how long you have been with the business or what level you are at, whereas in the international school sector, teachers almost always have access to many more hours of PD than their colleagues in the business management side of the school do.
When will Finance, IT, HR and Operations teams be given the same access to professional development and learning support as their teacher peers?
There is a lot to consider here – it is the road less travelled, so proceeding with caution makes sense. To start requires us looking at THREE things:
- What are the existing professional qualifications that school management team staff have? Are Finance Directors ACCA certified? Does the HR Manager have an SHRM certification? Does the IT Director have the CITM? Do school leaders and governors know these accreditations and their issuing bodies well enough to assess candidates at interview stage in these professions and does the school look for these at the recruitment stage?
- When, how and what should make up the professional development that these management team staff receive once they are at a school? Is there a career growth pathway, planned support for professional growth, where does the budget come from?
- Where can teaching and non-teaching staff come together in professional development? Soft skills development with a focus on areas like team leadership, project management, budgeting, running effective meetings, and reporting are all areas of growth that are common to educators and business managers.
By developing ALL staff, schools respect both the notion of professional growth in general, and allow these school management professionals to be seen on a level with the wonderfully qualified and heavily professionally developed teaching staff. It is appropriate and right that we shine a spotlight here.
Schools have a wide variety of options available to them when they embark on the professional development of their school business management teams. Here are some approaches that can be considered depending on the stage and needs of the individuals and teams in place:
- Internal or External Mentoring
- Coaching
- Shadow Days
- Language Lessons
- Observations
- Internal/External Training
- Online study
- Master’s Degree support
- On-the-job training
- Industry body membership
- Conference attendance
- Career Mapping
- High quality appraisals
- 360 appraisals
- Job rotation
- Internship programs
- Group coaching
- E-learning
- In-house workshops
- Day release to further education
- Supported Local/virtual networking
- Employee wellness programs
With a pay disparity between international teachers and those, often local staff, who work in ‘support’ roles like IT, Admin, HR, Finance and Operations, divisions and rifts can form, and by actively supporting the professional growth of those who work in these functions, schools can reap significant benefits in the areas of school reputation, retention, cross-departmental collaboration, and organisational resilience.
There is room for much more discussion of this topic in the coming years.
Nurturing Student Growth

Written by Rachida Dahman
Rachida Dahman is an international educator, a language and literature teacher, and an educational innovator. She started her career in Germany as a teacher trainer advocating the importance of relationships above academics. She then moved to Luxembourg where she teaches German language and literature classes to middle and high school students. She is an award-winning poet, co-author of the best-selling book, ATLAS DER ENTSCHEIDER Entscheiden wie die Profis- Dynamik, Komplexität und Stress meistern.
As educators, we often encounter students who challenge the structures and expectations imposed upon them. These students, who may not fit neatly into standardized molds, compel us to reconsider how we approach learning and behavior. Much like many of our students, there are times when we, too, long to respond with greater patience, understanding, and freedom from ingrained patterns. The complexities, emotions, and individuality of each student are not hindrances but crucial elements of a deeper, more meaningful educational experience. It is essential for us, as educators, to defend and embrace these qualities, even in a world increasingly driven by simplification and conformity.
The Role of Schools
Our schools find themselves in a profound dilemma, and this is reflected daily in their operations. What they have lost in recent years is not only method but also mindset: the opportunity for true engagement, for respectful dialogue between teacher and learner, has in many places been replaced by a culture of acceleration. With the introduction of tablets, the human counterpart—the teacher—has been increasingly replaced by interfaces, overstimulation, and self-directed project work. Teachers recede into the background. Not because they are less important, but because the space for relational presence has eroded. And yet this is precisely what children need: a true counterpart. A voice that explains, resists, supports—and yes, sometimes confounds. A presence against which they can push and, in doing so, grow. Whether in the classroom or at home. Learning is not mere data processing. It is a dialogical process, one that requires friction, attention, and relationship. And yet, feelings continue to be perceived as disruptions rather than as language.
A Case in Point: Misophonia
Imagine this: a student, age 9, repeatedly leaves the classroom. The teacher, exasperated, records “disruptive behavior” in the class register. Classmates shake their heads. This student often weeps, quietly, in secret. The cause? The sound of chalk scraping the blackboard causes them physical pain. So does the click of pens. Months later, they are diagnosed with misophonia, a neurological condition in which the brain processes certain everyday noises as stressors, akin to danger signals. This is not a matter of upbringing, but biology. This student stands for countless children whose nervous systems function differently. Many are highly sensitive, open to stimuli, easily overwhelmed. The resulting tension often manifests physically or emotionally, not as defiance, but as a cry for help. Here lies the crux: what we so often interpret as problematic behavior is, in truth, a sign of overwhelm, not rebellion.
In our classrooms sit thousands of children like this student, for whom chalk squeaks are torment. And rather than support, they are given labels: troublemaker, dreamer, problematic child. Yet these children are not deviations, they are indicators of where the system fails.
I recall a moment that encapsulates this dilemma. During a school conference, a senior staff member said to me, “Emotions have no place here (in school).” That sentence not only reveals a deep-rooted fear of the living, but also the difficulty of defending humanity in institutional spaces. Such notions are not merely outdated; they actively obstruct progress. Not just the development of our children, but of the entire system. Because emotions are not obstacles to learning, they are the very foundation of any authentic educational relationship. Without them, we are left with administration, not education.
Supporting Sensory-Sensitive Students
- Shift from labeling to listening: If a student repeatedly leaves the room, the behavior is often marked as “disruptive.” Ask instead, What is this child experiencing internally?
- Identify triggers: Sounds like clicking pens or scraping chairs may be physically painful for misophonic students. Notice patterns and name them with the student, not over them.
- Create safety zones: Offer quiet corners or “calm stations,”not as punishment, but as places for self-regulation and agency.
- Use validating language: Say things like, “I can see this is hard for you. Let’s find a way together.” This reframes the classroom as a space of relationship, not control.
- Collaborate with caregivers and professionals: Sensory processing differences are not discipline problems. While diagnosis may help, daily support begins with you.
When these realities are ignored, schools become sites of deprivation and of subtle violence. But when they are recognized, classrooms become spaces of repair.
Classrooms as Emotional Architectures
School can serve, not only as a site of academic instruction, but as an emotional architecture, a structured space where feelings are not only expressed but entangled, displaced, and ultimately transformed through relational dynamics. Some examples are:
- Parent–teacher storytelling sessions where experiences of conflict or success are jointly narrated and reflected upon.
- Classroom-based emotional literacy routines that help children identify and navigate inner states through language, metaphor, or ritual.
- Collaborative care circles (a variation of restorative practices) that involve students, teachers, and caregivers in discussing emotional challenges without the pressure of “resolution,” but with a focus on recognition and resonance.
- These are low-threshold practices that offer space for reflection and allow children to develop a sense of emotional efficacy and belonging.
The Inner Work of Resistance
In our times, it is of paramount importance to teach children something that often goes unspoken, that the most dangerous path is the one of blind conformity—of falling for vast oversimplifications, whether of a person, a problem, or a system. Children sense when truth is being reduced to something convenient. They feel it deeply, what I would call emotional negative labor which is the quiet, consuming work of learning how to navigate, fit into, or subtly subvert the unspoken rules of a family system or institutional structure. They may not articulate it, but they intuit it—these inner negotiations, the silent effort to belong without betraying the self. Unlike emotional intelligence, which thrives in open, resonant settings, negative emotional labor arises in constricted systems where feelings must be concealed, redirected, or distorted to ensure belonging or avoid conflict. It is not defiance, it is adaptation under pressure. Examples from school contexts include:
- A student smiles and nods, but never speaks in class, afraid their real questions might be “too much.”
- A child forces themselves to endure loud group work although their nervous system feels overwhelmed, then withdraws for hours afterward.
- A teen, praised for being “easygoing,” has learned to suppress discomfort because previous complaints were labeled dramatic or disrespectful.
- A sensitive learner, after weeks of masking sensory distress (e.g., from noise, lights, or proximity), begins showing “unexplained” somatic symptoms like headaches or nausea.
- A student consistently performs well academically, yet feels depleted and detached, school is a stage, not a relationship.
Naming this invisible labor is the first step toward rehumanizing education. To support them, we must cultivate not obedience but discernment. We must help them understand that systems can be questioned, and that complexity is not a threat, but a form of truth.
What Children Truly Need
If we want students to engage with the world compassionately and consciously, we must create spaces where their inner lives are welcomed not in the distant future, but now. Students do not need rigid templates; they need genuine encounters. They need safety and understanding, especially within the school environment, which must be the protective space we offer in a world that is increasingly loud, fast, and uncertain. When that space feels unstable or unwelcoming, it is not the job of schools to control, but to understand. We must become places where inner life matters. Educators, as the key figures in the daily experience of students, play a central role in this transformation. Education does not begin with a set curriculum; it begins with how we listen, how we perceive students’ worlds, and how we respond to their behaviors. We must be attuned to their complexities and defend the space they need to grow authentically. What is needed is not further fine tuning of performance-based curricula, but a broader distribution of reasonable and vital behaviors that focus on equipping students with practical, adaptable behaviors that serve them in a rapidly changing world.